Online Banking

How do I find my account number?
You can find your 13-digit account number in online banking by clicking on the name of the account. Then, select "Account Details" just undernea...
Tue, Dec 8, 2020 at 4:50 PM
How do I find my statements?
Statements are available in online banking — and in the mobile app by selecting "More".   Your deposit account statement is a monthly stateme...
Wed, Nov 10, 2021 at 10:51 AM
What’s the difference between available balance and current balance?
In Elevations Online Banking and the Elevations Mobile App, you can view both the available balance and current balance of your account(s).  Available b...
Mon, Nov 23, 2020 at 5:18 PM
How do I pay people from my Elevations account with Zelle®, Venmo or PayPal?
Person-to-person transfer options like Zelle®, Venmo and PayPal let you send and receive money anytime, anywhere. These services are designed for paying fr...
Tue, Feb 14, 2023 at 8:54 AM
How do I set up text message and email account alerts?
To set up text message and email account alerts, hover over "Additional Services" and select "Set Account Alerts."  After you set up...
Tue, Apr 21, 2020 at 9:42 AM
Where do I find my tax statements?
Your Elevations tax documents will be available online or mailed to you by Jan. 31. Form 1098 (Mortgage Interest Statement) and Form 1099-INT (Interest Inc...
Mon, Feb 6, 2023 at 11:16 AM
Where do I find my FICO® credit score?
Your FICO® credit score is available in online banking and the mobile app. Your score is updated quarterly, and you’ll also find key factors that affect yo...
Tue, Dec 8, 2020 at 4:38 PM
How do I change my username and password?
It’s easy to change your username and password in online banking or the mobile app.  How to change your username:   Select “My Settings” in the top...
Tue, Dec 8, 2020 at 4:46 PM
How do I enable Face ID, Fingerprint ID or Touch ID for the mobile app?
Depending on your mobile device, Face ID, Fingerprint ID or Touch ID may be available as sign-in options for our mobile app. To update your sign-in-options...
Tue, Dec 8, 2020 at 4:47 PM