Before you stop a payment on a check, please review these important details: 

  • The stop payment fee is $15 per check or per check series (for check numbers in a consecutive order) in Elevations Online Banking, and you may only stop payment on checks written from your checking account. 
  • The stop payment fee is $31 if requested by phone, in person at an Elevations branch, by secure email or by secure chat in Elevations Online Banking. You may stop payment on checks written from your checking account, plus home equity lines of credit and credit cards. 
  • For official checks (aka cashier’s checks), please request stop payment by phone, in person at an Elevations branch, by secure email or by secure chat in Elevations Online Banking. Stop payment requests for official checks are subject to review. The stop payment fee is $31 for official checks.   
  • For ACH or EFT payments (sometimes called direct payments), please request stop payment by phone, in person at an Elevations branch, by secure email or by secure chat in Elevations Online Banking. We will provide you with a document to fill out for this type of request. The stop payment fee is $31 for ACH or EFT payments.   
  • You will need the check number and check amount to initiate any request. 
  • To stop payment on a bill payment check, please call us at (800) 429-7626 

How to stop payment on a check in Elevations Online Banking: 

  1. Hover over "Additional Services" on the navigation bar and click "Stop Payment."  
  2. Select whether you’d like to stop payment on one check or multiple checks. Multiple checks must be part of a range of check numbers. For example, you may stop payment on checks 123-156 in one request (the fee would be $15 for this single check series). To stop payment on all checks in that range except 125, you must submit two requests (checks 123-124 and checks 126-156). In this case, you’d be charged $30 for the two check series requests. 
  3. Enter the check number and check amount, then click "Submit."  

These step-by-step directions are also available as a video tutorial.