To keep you informed, we send several types of email notifications to you based on various triggers.
We let you know when:
- We make a payment on your behalf
- There was a problem making one of your payments
- We receive an eBill for one of your payees
- A payee is added to your profile
There are many more alerts as well. To view alerts that are available to you or configure the alerts you want or don't want to receive, click on the “Edit reminder and alert preferences” in the “I want to...” box at the bottom of the right hand side of the main bill pay page.
A checkmark in the check box indicates an alert is active. No check mark indicates the alert is disabled. Click the checkbox to toggle the alert on and off. If you make changes, don't forget to click the Save button at the bottom of the page.
A grayed out checkmark means it is a system alert and it will be automatically generated. These alerts cannot be turned off and you will always be notified if one of these issues occurs.